Terms of Service

 

1、 Introduction

 

Welcome to MARTIN STRIDE (hereinafter referred to as "this platform" or "us"), a comprehensive online shopping platform that integrates product display, trading, and social interaction. The purpose of these Terms of Service (hereinafter referred to as the "Terms") is to provide you (hereinafter referred to as the "User" or "You") with a clear and comprehensive framework to guide your code of conduct, rights and obligations, and dispute resolution methods when using the services of this platform. Please take the time to carefully read and fully understand all the contents of these terms, as once you start using this platform, it means that you have accepted and agreed to be bound by these terms.

 

2、 Service Overview

 

2.1 Service Content

 

The services provided by this platform include but are not limited to:

 

Product display: Merchants can post product information on this platform, including pictures, descriptions, prices, etc., for users to browse and purchase.

Transaction matching: Users can place orders to purchase goods through this platform, and the platform will assist in completing the transaction process, including order management, payment settlement, logistics delivery, etc.

After sales service: This platform provides after-sales service support, including but not limited to returns and exchanges, complaint handling, etc., to protect the legitimate rights and interests of users.

Social interaction: Users can leave comments, participate in community discussions, share shopping experiences, and interact with other users and merchants on this platform.

2.2 Service Changes and Termination

 

Service changes: This platform has the right to upgrade, adjust, or terminate services at any time based on business needs, legal and regulatory requirements, or changes in technical conditions. We will notify users in advance of any significant changes to our services through internal announcements, emails, or other reasonable means.

Service termination: In the following circumstances, this platform has the right to unilaterally suspend or terminate the provision of services to users:

The user violates these terms or relevant laws and regulations;

The user has not logged in or used this platform for a long time and has not performed any effective operations;

Other situations where this platform deems it necessary to suspend or terminate services.

3、 User registration and account management

 

3.1 Registration Qualification

 

Users must have full capacity for civil conduct and promise that the registration information provided is true, accurate, complete, and valid. Minors must use this platform with the accompaniment of their legal guardians and bear all consequences arising therefrom.

 

3.2 Account Security

 

Users should properly keep their account information (including but not limited to username, password, payment password, verification code, etc.) and not disclose it to third parties.

If it is found that the account has been stolen or there is a security risk, the user should immediately notify this platform and take corresponding measures to prevent the loss from expanding.

If the account information is leaked or illegally used by others due to the user's own reasons, the user shall bear the responsibility on their own.

3.3 Account Transfer and Inheritance

 

User accounts shall not be transferred, gifted, or otherwise used by others. Regarding the inheritance of account rights, it is necessary to follow relevant laws, regulations, and the rules of this platform for handling.

 

4、 Product information and transactions

 

4.1 Product Information

 

The product information on this platform is provided by merchants, and the platform is only responsible for information display and is not responsible for the authenticity, accuracy, or completeness of the product information.

Before purchasing, please carefully check the product information. If you have any questions, please contact the merchant for confirmation.

4.2 Transaction Process

 

By placing an order to purchase goods on this platform, users are deemed to have made a purchase offer to the merchant. After the merchant confirms the order, both parties form a sales contract relationship.

Users should pay the order amount as agreed, and failure to pay on time may result in the cancellation of the order.

This platform will assist in completing the transaction process, including but not limited to order management, payment settlement, logistics tracking, etc.

4.3 Price and Payment

 

The price of the product and shipping fees are subject to the page display at the time of order submission.

This platform supports multiple payment methods, as displayed on the page. After successful payment, users can check the payment status and order details through this platform.

4.4 Logistics Delivery

 

The merchant is responsible for packaging and shipping the goods, and chooses a cooperative logistics company for distribution.

The delivery time, shipping fee standards, and logistics information will be displayed in the order details. Users should ensure that the provided shipping address and contact information are accurate and correct.

The responsibility for delivery delay or loss caused by incorrect information provided by the user shall be borne by the user.

4.5 After sales service

 

This platform complies with relevant national laws, regulations, and platform rules to provide after-sales service for users.

If users find quality problems or discrepancies with the description after receiving the product, they can apply for a return or exchange within the specified time. The specific after-sales policy shall be subject to the display on the merchant page and the regulations of this platform.

5、 User behavior norms

 

5.1 Legal and Compliance

 

When using the services of this platform, users should comply with national laws and regulations, social ethics, and the rules of this platform. They are not allowed to publish or disseminate illegal, obscene, violent, false, infringing, or engage in illegal and criminal activities such as gambling, fraud, and money laundering.

 

5.2 Respect for intellectual property rights

 

Users should respect and protect the intellectual property rights of others. Without the permission of the rights holder, they are not allowed to use, copy, or disseminate other people's works, trademarks, patents, and other intellectual property content without authorization.

 

5.3 Prohibition of brushing orders and evaluations

 

Users are not allowed to increase their credit rating or sales volume through improper means such as false transactions or brushing orders.

Users should objectively and truthfully evaluate products and services, and are not allowed to post false evaluations or maliciously evaluate others.

5.4 Prohibition of Malicious Competition

 

Users are not allowed to use malicious competitive methods, such as defaming competitors, stealing trade secrets, etc., to harm the legitimate rights and interests of others.

 

5.5 Information Protection

 

Users should respect the privacy of others and shall not collect, use, or disclose their personal information.

Users should properly safeguard their personal information to prevent it from being illegally obtained or utilized by others.

6、 Intellectual Property Declaration

 

6.1 Platform Content

 

All content on this platform (including but not limited to text, images, audio, video, software, programs, etc.) is protected by intellectual property laws such as copyright, trademarks, patents, etc. Without the permission of the rights holder, no unit or individual may use, copy, or disseminate without authorization.

 

6.2 User Content

 

The content posted by users on this platform (such as user reviews, posting pictures, etc.) is considered as user authorization for this platform to use, copy, and disseminate such content globally in a free, non exclusive, and sublicensable manner for display, promotion, and other purposes.

Users should ensure the legality, authenticity, and accuracy of the published content, and bear legal responsibilities arising from the published content.

7、 Limitation and Disclaimer of Liability

 

7.1 Service Interruptions and Malfunctions

 

This platform shall not be held responsible for any service interruption or malfunction caused by force majeure, network failure, system maintenance, or other reasons. But we will do our best to take measures to minimize the impact and restore services as soon as possible.

Users should understand and accept that Internet services may be affected by various unforeseen factors, and this platform cannot guarantee the continuity and stability of services.

7.2 Information Authenticity

 

This platform only displays the product information provided by merchants and is not responsible for its authenticity, accuracy, or completeness. Users should judge the authenticity of product information on their own and bear the risks arising from purchasing the product.

For false information or fraudulent behavior posted by merchants, this platform will handle it in accordance with relevant regulations, but will not be responsible for any losses suffered by users as a result.

7.3 Third Party Liability

 

This platform shall not be liable for any disputes or losses caused by third parties (including but not limited to merchants, logistics companies, payment institutions, etc.). Users should hold the relevant responsible parties accountable in accordance with the law.

This platform will do its best to assist users in resolving disputes with third parties, but does not guarantee successful resolution or satisfactory results for users.

7.4 Other Disclaimers

 

To the maximum extent permitted by law, this platform shall not be liable for the following situations:

 

Losses incurred by users due to their own reasons;

Losses caused by users violating these terms or relevant laws and regulations;

Other losses not caused by the fault of this platform.

8、 Dispute Resolution and Applicable Law

 

8.1 Dispute Resolution

 

Any disputes arising from or related to this clause shall be resolved through friendly consultation between the parties first; If the negotiation fails, either party may submit the dispute to the people's court with jurisdiction over the location of this platform for litigation resolution.

During the dispute resolution process, both parties shall continue to perform other provisions of this clause that do not involve disputes.

8.2 Applicable Law

 

The interpretation, validity, and dispute resolution of this clause shall be governed by the laws of Hong Kong, China (excluding conflict of laws). If any provision in this clause conflicts with the laws of Hong Kong, China, such provision shall be deemed invalid, but shall not affect the validity of other provisions in this clause.

 

9、 Special Reminder

 

9.1 Risk Warning

 

Online shopping carries certain risks, including but not limited to product quality risks, logistics risks, payment risks, etc. Users should fully understand and accept these risks, and make cautious purchases.

For high-value or vulnerable goods, it is recommended that users choose reliable merchants and logistics methods to reduce risks.

9.2 Privacy Policy

 

This platform attaches great importance to user privacy protection and has formulated detailed privacy policies. Users should carefully read and comply with the privacy policy when using the services of this platform. The privacy policy constitutes an integral part of these terms and conditions.

 

9.3 Notification and Delivery

 

The notifications and documents sent by this platform to users, including but not limited to announcements, internal messages, emails, etc., shall be deemed effectively delivered. Users should ensure that the provided contact information is accurate and correct in order to receive notifications and documents in a timely manner.

If there is a change in the user's contact information, the platform should be notified promptly for updates. Otherwise, the consequences of notification failure or delay due to incorrect contact information shall be borne by the user.

10、 Other

 

Clause 10.1 Amendment

 

This platform has the right to modify these terms at any time based on business needs, legal and regulatory requirements, or changes in technical conditions. The revised terms will be published on this platform and will take effect from the date of publication.

Users should regularly check the latest version of these terms, and continuing to use this platform means accepting the modified terms. If the user disagrees with the modified terms, they should stop using this platform.

10.2 Complete Agreement

 

These terms and other relevant rules, policies, etc. published on this platform constitute the entire agreement between the parties and supersede any previous oral or written agreements between the parties regarding the services of this platform.