Privacy Policy

1、 Introduction

In the digital era, with the popularization of the Internet and the rapid development of e-commerce, the protection of personal privacy has become the focus of widespread concern of all sectors of society. We are well aware that as an online store, we are not only providers of goods and services, but also managers and protectors of users' personal information. Therefore, we hereby formulate and publish this Privacy Policy (hereinafter referred to as the "Policy"), aiming to comprehensively and comprehensively explain to our users how we collect, use, store, share, and protect your personal information, as well as the rights and choices you enjoy in this process. Please read and fully understand the content of this policy carefully before using our online store, as once you start using our services, it means that you have accepted and agreed to comply with this policy.

2、 Scope and methods of information collection

Registration Information: When you first visit our online store and decide to register as a member, we require you to provide some basic personal information, including but not limited to name, gender, age, email address, phone number, password, etc. These pieces of information are necessary for creating your personal account and are also the basis for us to establish contact with you and provide services.
Transaction information: During the shopping process, we will collect your transaction information, including the product information you purchased, order amount, payment status, shipping address, contact information, etc. These pieces of information are crucial for completing transactions, providing logistics and delivery services, and addressing after-sales issues.
Browsing and search history: In order to optimize your shopping experience, we may use tracking technologies such as cookies and web beacons to collect your browsing history, search keywords, click behavior, and other information. These pieces of information help us understand your shopping preferences and interests, and recommend more personalized products and services to you.
Device information: When you use our online store, we may collect your device information, such as IP address, device model, operating system version, browser type, etc. This information helps us identify your device, provide better adapted services, and prevent potential network security risks.
Social media information: If you log in to our online store through social media platforms such as WeChat, Weibo, etc., we may obtain your social media account information based on your authorization, so that you can more conveniently share product information, participate in interactive activities, etc.
3、 Purpose and principles of information use

Providing services: The personal information we collect is mainly used to provide you with shopping related services such as product inquiry, shopping cart management, order submission and tracking, payment settlement, logistics delivery, and after-sales service. We will strictly follow the information content and service requirements you provide to provide you with an efficient and convenient shopping experience.
Personalized recommendation: Based on your browsing history, search history, purchasing behavior, and other information, we will use advanced algorithm technology to recommend products or promotional information that you may be interested in. We are committed to enhancing your shopping satisfaction and loyalty through personalized recommendation services.
Market analysis and improvement: We will conduct statistical analysis on the collected information to understand market demand, user preferences, and market trends. These pieces of information will provide strong support for us to optimize our product structure, improve service quality, and develop marketing strategies. At the same time, we will also use the analysis results to improve our online store platform, enhance user experience and satisfaction.
Compliance requirements: When necessary, we may disclose your personal information in accordance with legal requirements or government directives to cooperate with law enforcement activities or fulfill other legal obligations. We will strictly comply with relevant laws and regulations to ensure the legality and necessity of personal information disclosure.
4、 Information storage and protection measures

Encryption technology: We use advanced encryption technology to protect the security of your personal information during transmission. Whether it is your login password, payment information, or other sensitive information, it will be encrypted during transmission to prevent unauthorized third parties from stealing or tampering.
Data storage security: We have established a comprehensive data storage security system, using physical isolation, firewalls, intrusion detection and other security measures to ensure the security of your personal information during storage. Our data storage system has high availability and fault tolerance, ensuring that your personal information will not be lost or damaged in the event of natural disasters, equipment failures, and other unexpected situations.
Access control: We strictly control employees' access to personal information, and only authorized employees can access relevant information when necessary. At the same time, we have established a strict confidentiality system, requiring employees to strictly abide by confidentiality regulations during the performance of their duties and not disclose or abuse users' personal information.
Regular Audit: We conduct regular audits and evaluations of personal information protection to ensure the effective implementation of our privacy policy and timely detection and resolution of potential security risks. We will continuously improve and perfect our personal information protection mechanism, enhance our privacy protection capabilities and levels.
5、 User Rights and Choices

Access and Correction: You have the right to access and correct the personal information we collect from you at any time. If you find any errors or omissions in your personal information, please contact our customer service team promptly for correction. We will verify and process your request as soon as possible.
Delete: In certain circumstances, such as when you no longer use our services or when we violate the provisions of this policy, you have the right to request that we delete your personal information. However, please note that due to legal or business requirements, we may not be able to immediately or completely delete all of your information. We will handle your request and actual situation appropriately.
Objection to Processing: You have the right to object to the processing of personal information based on your consent or legitimate interests at any time. After receiving your objection request, we will handle it in accordance with relevant laws and regulations and the provisions of this policy, and reply to your request result as soon as possible.
Complaints and Suggestions: If you have any questions, complaints or suggestions about our personal information protection work, please feel free to contact our customer service team at any time. We will carefully listen to your opinions and feedback, and respond and handle them as soon as possible. We are committed to providing users with better privacy protection services and continuously improving our privacy policy and working mechanisms.
6、 Third party services and sharing

Partners: In order to provide you with better service, we may share your personal information with third-party partners. But before sharing, we will ensure that third-party partners comply with the same or stricter privacy protection standards as this policy, and sign a confidentiality agreement with them to clarify the rights and obligations of both parties. We will evaluate and supervise the privacy protection capabilities of third-party partners to ensure that they can properly protect your personal information from being leaked or abused.
Advertising and Marketing: We may use third-party advertising platforms to advertise. These advertising platforms may display ads that you may be interested in based on your browsing history and other information. But please rest assured that we will not directly provide your sensitive personal information (such as name, phone number, etc.) to these platforms. At the same time, we will also comply with relevant laws and regulations to ensure the legality and compliance of advertising placement.
7、 Policy changes and notifications

We reserve the right to modify or update this policy at any time. Any modifications or updates will be posted on our online store and will take effect from the date of posting. We suggest that you regularly check our privacy policy page to stay informed of the latest changes. If you do not agree with the updated policy content, you can choose to stop using our services. We will send you notifications of policy changes via email, text message, or other appropriate means (if applicable) so that you can stay informed and make appropriate choices in a timely manner.

8、 Applicable Law and Dispute Resolution

Applicable Law: The interpretation, effectiveness, and dispute resolution of this policy shall be governed by the laws of the People's Republic of China (excluding its conflict of laws rules). Both parties agree to exclude any international conventions or legal principles that may render this policy invalid or unenforceable when interpreting and applying it.
Dispute Resolution: In the event of a dispute arising from the implementation of this policy, both parties shall first resolve it through friendly consultation. If no agreement can be reached through negotiation, either party has the right to file a lawsuit with the competent people's court. During the litigation process, both parties shall comply with the court's judgment and ruling and bear corresponding legal responsibilities.
9、 Other terms

Complete Agreement: This policy constitutes the complete agreement between you and us regarding the protection of personal information, and supersedes any previous oral or written agreements, representations, or warranties related to this matter. Unless otherwise expressly agreed, no provision of this policy shall be deemed separable or invalid.
Language version: This policy may be available in multiple language versions. If there are differences or conflicts between different language versions, the Chinese version shall prevail.
Contact Us: If you have any questions, complaints, or suggestions regarding this policy, please feel free to contact us through the following methods:
Customer Service Hotline:  +1 (281) 300-9467
We promise to continue our efforts to protect your personal privacy rights and provide you with a safe and reassuring shopping environment. Please feel free to contact us at any time to share your opinions and feedback. Thank you for your trust and support!